IMPORTANT: Service Downtime Thursday 11th May 2017

10 May 2017

Dear Valued Customers,

On Thursday May 11th 2017, between the hours of 9am to 9pm AWST (Perth Australia time), all services (websites and email accounts if hosted with us) will be unavailable for an estimated downtime of 1-3 hours.

If you are using external services such as Google for email accounts/mail, those services will be unaffected.

All servers within the data centre (including ours), are being migrated to a new centre facility to allow for future improvements to server security and infrastructure.

This maintenance is being carried out by our server providers (at data centre level), so unfortunately this is not something we can help or make alternative arrangements for.

We understand that data centre maintenance can result in inconvenience for our customers in the way of downtime; rest assured that every effort will be taken to ensure the maintenance is completed as seamlessly and quickly as possible.

If you have any questions, please don't hestiate to contact us on 0403 799 973 or 0427 718 091.

Regards,
Jive Media Solutions.