News
All the latest from Jive Media SolutionsFrom January 1 2018, all support queries (website, email or hosting related) will require lodging through our Client Portal. Support queries will no longer be answered directly via email, Skype or any other messaging platforms unless previously discussed. We have decided to make this change to provide quicker support to our clients and to track issues across our service platforms.
Dear Valued Customers, On Thursday May 11th 2017, between the hours of 9am to 9pm AWST (Perth Australia time), all services (websites and email accounts if hosted with us) will be unavailable for an estimated downtime of 1-3 hours. If you are using external services such as Google for email accounts/mail, those services will be unaffected. All servers within the data centre (including...
As of the 1st of May 2017, our Website Hosting Standard plan has increased to $198 per year / $16.50 per month (inclusive of GST) to absorb ever increasing running costs. To allow our clients to more effectively manage and run their email accounts, we have increased mailboxes under the Standard Plan to 1GB from 500MB. Mailbox upgrades are still available on request. Existing clients...
Dear Clients, Today we activated HTTP/2 & NGINX on our dedicated web server to better your website performance! What is HTTP/2 & NGINX you ask? HTTP/2 is the first major HTTP protocol update since 1997 when HTTP/1.1 was first published by the IETF. The new HTTP protocol is needed to keep up with the exponential growth of the web. The successor of HTTP/1.1 brings significant...
Dear Clients, We hope you had a great Christmas/New Year and we look forward to hearing from you in 2017!
Dear Clients, Today we actioned some pretty big updates to our server systems - updates to core system functionally as well as hosting panel upgrades! One of those upgrades (which we were very excited about), was the upgrade to the very much anticipated Plesk Onyx hosting panel. To read more on Plesk Onyx, please visit the offical Plesk website .